Anthem Broadband

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4.4

( 8 reviews )

Internet Service Providers, Telecommunications

Closed 08:00 AM - 06:00 PM See Hours

2070 W Broadway St, Idaho Falls, ID 83402, United States

+1 2822-782-22.0

Anthem Broadband is a trusted brand that provides reliable and high-speed internet services to customers. With a strong focus on customer satisfaction, Anthem Broadband aims to deliver seamless connectivity for both residential and commercial users. The brand prides itself on its advanced technology and network infrastructure, ensuring a stable and fast internet connection for its customers. Anthem Broadband understands the importance of constant connectivity in today's digital age and strives to provide a seamless online experience for its users. With a team of experienced technicians and a commitment to exceptional customer service, Anthem Broadband is dedicated to meeting the internet needs of its customers. Whether it's for streaming, gaming, or simply browsing the web, Anthem Broadband is the go-to choice for reliable and efficient internet services.

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Laura palmer kennedy

March 22, 2024

Anthem Broadband is the best internet service I've ever used! From the moment they answer your call they are kind, friendly & knowledgeable. They made me feel as if my issue was the only one and were rapid in their response. They have the very best technicians who want to resolve your issue as quickly & completely as humanly possible! They ALL deserve a raise! At the very least I pray that their Christmas bonus relays just how valuable they are to their employers!! Thank you, Anthem Personnel!!!

Audra bell

March 22, 2024

Besides the original install, terrible service. The guy was nice that came to install our satellite a year ago, but since then we've had nothing but less than the speeds they promised. I reached out to them multiple times with many short conversations that would suddenly stop without answer. A week later I'd need to email them again and start all over. Finally decided to cut ties and they were very difficult. Went to the Idaho Falls location to drop off my router and there was no one in the building, but it was completely unlocked! I had to call Anthem and they sent someone to come help me. They told me that someone would come get my satellite and I told them they would need to let me know when so the guy could come into my home. No response. It's been over a month and still no response or guy.

Neil p mcguinness

March 22, 2024

Anthem Broadband has the best customer service I've ever experienced with an Internet company. The internet works really good but if you have a 2 story house I highly suggest getting an extender because our TV upstairs has a hard time staying connected, ther than that it works great 👍 …

Amanda flores

March 22, 2024

The service was great and fast. Keegan the technician that was sent out was friendly and quick. He took the time to help walk me through everything. Probably the quickest and friendliest set up I have had from a Wi-Fi company.

Lupe castillo

March 22, 2024

Jacoby was very helpful. January 3rd in getting my internet back up and working. She also worked with me to reschedule a tech visit to fix a VOIP issue, and she was able to reinstate my internet on the 4th after it was apparently disrupted by attempts to fix the VOIP problem remotely.The other tech operators I spoke with were also very helpful and patient. Thank you.

Emily leung

March 22, 2024

Very good service. Marco installed inernet, found strong signal and took down old dish. This should prove to be a reliable service. Customer service is available on phone and was very helpful. Glad I chose Anthem Broadband.

Barb jackson-marten

March 22, 2024

Great customer service! Care about our house,and appearance of the cords. Prompt and informative. When there is an issue anthem broadband responds quickly. Took a couple of times with our home because of the location, but once they are zoned in it's been great!

Delmar hermann

March 22, 2024

The customer service has been as close to perfect as wanted asked for. The installer was professional, prompt, and knowledgeable and I yet do you have to wait more than 15 minutes for a callback when I called customer service even after hours.